Health Insurance Customer Service Representative

Company: VirtualVocations
Location: Provo
Posted on: April 8, 2025

Job Description:

A company is looking for a Customer Service Representative to join their Member Production team.
Key Responsibilities

Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
Manage an assigned caseload while maintaining service delivery, productivity, and quality expectations
Support the leadership team by identifying issues and participating in process improvement projects

Required Qualifications

High school diploma or GED
1+ years of experience in a high-volume or customer-focused setting
1+ years of healthcare experience

Keywords: VirtualVocations, Ogden , Health Insurance Customer Service Representative, Sales , Provo, Utah

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