Customer Enablement Specialist

Company: VirtualVocations
Location: Ogden
Posted on: January 21, 2025

Job Description:

A company is looking for a Customer Enablement Specialist responsible for managing account requests and troubleshooting issues.

Key Responsibilities

Create and process new account requests from providers
Troubleshoot technical issues with account setup and perform consumer outreach
Maintain EpicCare Link and process medical requests and account mergers

Required Qualifications

High School Diploma or GED
4+ years of customer service experience
1+ years of experience in technical troubleshooting and/or system navigation
Proficient in Microsoft Office, including Excel macros and pivot tables
Authorization to work in the United States without sponsorship

Keywords: VirtualVocations, Ogden , Customer Enablement Specialist, Other , Ogden, Utah

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